FAQ

Can you manage out of state campaigns?

We serve clients worldwide.

Do you have suggestions for a database?

We offer a variety of database solutions both on line and PC-based that can be tailored to your specific needs.

How frequently do you provide reports?

Prospecting reports are typically submitted to you weekly unless otherwise requested.

What is administration time?

Administration time is typically 10%-15% of the hours associated with your call project. These hours include script development, product knowledge, report generation, data entry and weekly status calls.

Is there a campaign minimum?

Telemarketing efforts take a while to ramp up. As with any type of advertising, telemarketing campaigns are like t.v. ads - you put forth your best hypothesis of what constitutes and effective and attractive presentation of your product or service and test the results. Assuming you have an experienced strategist like Lead Savvy, most adjustments can be ironed out within the first week or two of calling, as patterns begin to emerge. Initial patterns tend to develop within the first few weeks  but may vary over time. At minimum, it is recommended that our eight week trial period be utilized, but smaller campaigns can be considered.  Time will be  needed time to develop a funnel and pipeline. While it is possible to achieve hot leads on an initial call, the majority of qualified prospects typically come from call backs. Consider this data from Referral Squirrel:
  • 2% of sales are made on the First contact.
  • 3% of sales are made on the Second contact.
  • 5% of sales are made on the Third contact.
  • 10% of sales are made on the Fourth contact.
  • 80% of sales are made on the Fifth to Twelfth contact.
However …
  • 48% of salespeople never follow up with a prospect.
  • 25% of salespeople make a second contact and stop.
  • 12% of salespeople make three contacts and stop.
  • Only 10% of sales people make it more than Three contacts with a prospect.
Lead Savvy ensures that the methodical, repetitive action of  prospect follow-up takes place.  For customized pricing and campaign options, feel free to give us a call at 503-477-6825 to discuss your specific project requirements.  

How are you compensated

We negotiate with each client an appropriate per-project rate reflecting the complexity of the work and the other unique needs of each contract.

Do you use a script?

We use a script as a guide so as not to sound robotic or canned with your prospects. We work with our clients to develop the best script outline to ensure we are a quality extension of your business. We hire only seasoned sales professionals who are capable of thinking on their feet and can manage an open-ended conversation. QUALITY ASSURANCE RECOMMENDATION:  When considering any type of prospecting service, it is recommended that you "role-play" your script with the person who will be making the calls. As with any script the content  is only as good as the delivery of the presenter. While a script is an essential component to the prospecting efforts, in real-life, sales agents have organic conversations with prospects. Role-playing script scenarios helps to ensure that your sales support will be effective  in the delivery of your message and  show-cases  ability in  fielding unexpected questions or content from prospects.